Frequently asked questions
Does the hotel have a pool?
Yes. Guests can enjoy an outdoor swimming pool and a terrace.
How close is Celestún Beach?
Celestún Beach is approximately 0.15 km from the hotel, an easy walk away.
Is breakfast available?
Breakfast is served at the family-friendly Cafeteria Don Gonzalo when available and may carry an extra cost.
Is WiFi free?
Yes. Free WiFi is available in all rooms and throughout the property.
Is parking available?
The property does not offer on-site parking.
What are the check-in and check-out times?
Check-in is from 2:00 PM to 10:30 PM. Check-out is from 8:00 AM to 12:00 PM.
Are rooms air-conditioned?
Yes. All room types include air conditioning, a fan, private bathroom and flat-screen TV.
Are pets allowed?
No. Pets are not allowed at the property.
Good to know
Check-in is from 2:00 PM to 10:30 PM and check-out is from 8:00 AM to 12:00 PM. Children of all ages are welcome, with guests aged 13 and above charged as adults. The minimum check-in age is 18. Cribs and extra beds are not available, pets are not allowed and the property accepts cash payments only. Cancellation and prepayment terms vary by room and stay dates.